Care Quality Commission
We are delighted to have achieved high scores for all aspects of our recent inspection by the Care Quality Commission. More details are available on their website or can be accessed by clicking the link in the "Further Information" section the right hand side of the page.
Important news about SMS (text) messaging
In an attempt to reduce the large number of non-attenders each month and hopefully make more efficient use of appointments we are now reminding you of your booked appointments with most of the clinicians at Charnock Health by SMS (text) messaging.
Please let us know if you object to us doing this and we will be happy to turn off this facility on your records.
Likewise, for SMS (text) reminders to work efficiently, we need to have your current mobile phone number for our records. Please ask our reception team for a "pink slip" to update your mobile phone number if necessary.
Welcome to Charnock Health online
The team at Charnock Health are dedicated to providing high quality family NHS medical care for our local community. As well as our daily GP clinics we offer a wide range of additional services and facilities for our patients with the help of our friendly clinical and administrative team.
This website contains information to help you find out who we are, what we do and how we can help you to stay healthy.
There are links at the top of this page to guide you to many of the services we provide and show you how you can access them. At the bottom of the page there are links to online services to make it easy for you to get in touch with us, order your repeat prescription or send a message online. On the right of the page under 'Further Information' you can click on the links to get the latest news about what the practice team are doing and also some useful information about general health matters.
We have now completed our annual Action Plan for 2014/15. This is a list of changes and improvements based on feedback from our patients to help develop and extend our services.
To see the results of our patient survey
and action plan
please click on the links on the right hand side of the page under "further information"
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Online Appointments: Charnock Health is now offering a new service to allow you to book doctors appointments online. Please follow the link below to register for PatientAccess.
Online Prescriptions: We are changing the way you order Online Prescriptions. Learn More..
Your computerised medical records
New options via PatientAccess
As part of our plans to develop online services we have now introduced a new service for patients who want to access their records online.
If you are a patient who is currently signed up to PatientAccess to allow you to order your repeat prescription and make your doctors appointments online there is some exciting news. You can now view ALL your current medication items, any allergies or sensitivities and any immunisations that have been recorded on your computer record.
All you need to do to view these additional sections of your medical record is to ask us to activate that part of your computer record for you to see. We will ask you to sign and date a form and then access to these three sections will be available to you within five working days. Once you have signed up for access please let us know if you spot any errors or inaccuracies in your records.
If you do not currently have PatientAccess and want to be able to book appointments, order repeat medications and view sections of your computerised medical record, please request this access from reception.
(Site updated 21/03/2017)