PRACTICE NEWS- CORONA VIRUS
Due to Corona Virus all face to face appointments are cancelled, we will telephone you instead. If you have a new problem that needs review by doctor or nurse, please request a telephone call back. Please only come into surgery if you have been asked to do so.
CLICK ON THE LINK BELOW IF YOU HAVE TO STAY AT HOME BECAUSE OF CORONA VIRUS AND NEED A NOTE FOR YOUR EMPLOYER...
IF YOU ARE AN EXTREMELY VULNERABLE PERSON CLICK ON THE LINK BELOW FOR SUPPORT
IF YOU NEED STAY AT HOME GUIDANCE PLEASE CLICK ON THE LINK BELOW
Corona Virus Information
A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.
Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.
Novel coronavirus (2019-nCov) is a new strain of coronavirus first identified in Wuhan City, China.
The surgery is closed from 1pm until 6pm on Tuesday 12th May for a training event.
As of the 16th December 2019 the phone lines and doors to the surgery will be open from 8am.
Text messaging replacing letters
We have started to send text messages out to patients instead of sending letters out, this will include us sending a text message to patients to book in for an annual review around the month of their birthdays and various other messages as well.
Please ensure we have your up to date mobile numbers and if you would not like us to send you a text, please let one of our reception team know so we can update your records as declined to receive texts.
Care Quality Commission
We are delighted to have achieved high scores for all aspects of our recent inspection by the Care Quality Commission. More details are available on their website or can be accessed by clicking the link in the "Further Information" section the right hand side of the page.
Welcome to Charnock Health online
The team at Charnock Health are dedicated to providing high quality family NHS medical care for our local community. As well as our daily GP clinics we offer a wide range of additional services and facilities for our patients with the help of our friendly clinical and administrative team.
This website contains information to help you find out who we are, what we do and how we can help you to stay healthy.
There are links at the top of this page to guide you to many of the services we provide and show you how you can access them. At the bottom of the page there are links to online services to make it easy for you to get in touch with us, order your repeat prescription or send a message online. On the right of the page under 'Further Information' you can click on the links to get the latest news about what the practice team are doing and also some useful information about general health matters.
We have now completed our annual Action Plan for 2017/18. This is a list of changes and improvements based on feedback from our patients to help develop and extend our services.
To see the results of our patient survey
and action plan
please click on the links on the right hand side of the page under "further information"
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Online Appointments: Charnock Health is now offering a new service to allow you to book doctors appointments online. Please follow the link below to register for PatientAccess.
Online Prescriptions: We are changing the way you order Online Prescriptions. Learn More..
Your computerised medical records
New options via PatientAccess
As part of our plans to develop online services we have now introduced a new service for patients who want to access their records online.
If you are a patient who is currently signed up to PatientAccess to allow you to order your repeat prescription and make your doctors appointments online there is some exciting news. You can now view ALL your current medication items, any allergies or sensitivities and any immunisations that have been recorded on your computer record.
All you need to do to view these additional sections of your medical record is to ask us to activate that part of your computer record for you to see. We will ask you to sign and date a form and then access to these three sections will be available to you within five working days. Once you have signed up for access please let us know if you spot any errors or inaccuracies in your records.
If you do not currently have PatientAccess and want to be able to book appointments, order repeat medications and view sections of your computerised medical record, please request this access from reception.
(Site updated 23/03/2020)