Friends and Family Feedback

Friends and Family Test

As of 1st December 2014 all GP Practices will be asking patients to complete the Friends and Family test questions that will be monitored by NHS England on a monthly basis.

This means during your visit to the surgery, you will be asked to complete the questionnaire and provide any feedback on the practice/ consultation/ care you have received. For example, one question asked is:

'We would like you to think about your recent experiences of our service. How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?'

Your feedback is anonymous and will be valuable to the Practice; it will give us information on what our patients think we do best and will also give us information on areas where we need to improve.

The Friends and Family Test has already been used in hospitals across the country and has proved a useful tool in obtaining patient experiences.

For more information, please visit:

www.nhs.uk/friendsandfamily

Completing the Friends and Family Test

You may receive a text message to complete a friends and family feedback questionnaire after a recent appointment with our service. If you would like to complete this questionnaire, you can click on the link below

Patient Feedback form

Results received from 1st Jan 2025

Very good  57
Good 18
Neither good or bad  
Poor  
Very poor  

 

Page last reviewed: 29 January 2025
Page created: 29 January 2025